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forum_help [2022/11/19 21:24] – [MelonLand Forum Help Center <3] melonforum_help [2026/08/13 22:35] (current) – added section on forum positions ribose
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 ====== MelonLand Forum Help Center <3 ====== ====== MelonLand Forum Help Center <3 ======
  
-This is the forum help centre; a guide and useful place for all things help related! +This is the forum help centre; a guide and a good place for all things help-related! 
  
-If you are just getting started with forums; why not visit the [[forum_community_guide|Community Guide]] to forums!+  * [[forum_community_guide|Community Guide]] - A guide for new forum members! (__Start here__) 
 +  * [[proper_posting_guide|Proper Posting Guide]] - How to write good forum posts 
 +  * [[bbcode|BBCode]] - Cheatsheet for frum BBCodes when making your posts! 
 +  * [[forum_css|Profile CSS]] - Help and guides for custom styling your profile! 
 +  * [[guild_css|Guild CSS]] - Help and guies for adding style to guild pages! 
 + 
 +Do you have a question about a forum feature? A bug? A feature request? [[https://forum.melonland.net/index.php?board=1.0|Ask it here]]! 
 + 
 +===== Why is the forum closed on Mondays? ===== 
 + 
 +The forum is closed on Mondays, you will be unable to access the forum on that day! This is partly to give everyone a break (especially moderators), but also to act as a reminder that it's not good to always be online and connected - it's good to step back and appreciate the time we have. If you send a message or make a post as the forum is closing the post won't be lost, it will be there when the forum reopens! 
 + 
 +The forum closes at Midnight UTC ([[swatch_time|@000]]) on Monday and opens again 24 hours later at @000 Tuesday! 
 + 
 +The forum [[https://forum.melonland.net/index.php?&action=login|login link]] works on Mondays, so you can still access your account to do non-posting activities, like editing the [[pad|Everyone Website]], your forum profile page, or this wiki. 
 + 
 +===== Moderation and Forum Staff ===== 
 + 
 +If you are interested in getting info about staff or moderation on the forum check the links here! 
 +  * [[forum_staff|Forum Staff]] - Who is a moderator on the forum and how are they appointed? 
 +  * [[https://forum.melonland.net/index.php?topic=839.0|How to report posts?]] - A link to the forums issue reporting guide. 
 +  * [[melonland_privacy_policy|MelonLand Privacy Policy]] 
 +  * [[:self_help_resources|Mental-Health Resources]] - Information about how to respond mental health crises. 
 + 
 +===== I cant log-in / I need to contact someone! ===== 
 + 
 +You can use the password reset page on the forum, however, if you have issues please email **webmaster@melonking.net**! 
 + 
 +If you have a more personal issue you can send a [[https://forum.melonland.net/index.php?action=pm;sa=send;u=1|pm to a staff member]]; if you have a more general issue you can open a discussion on the [[https://forum.melonland.net/index.php?board=1.0|Forum Discussion]] board! There is also an anonymous feedback form here: https://forum.melonland.net/feedback.php 
 + 
 +===== What are forum positions? ===== 
 + 
 +Your forum position depends on how many posts you have made. 
 + 
 +  * Newbie - 0 Posts 
 +  * Casual Poster - 10 Posts (unlocks ability to create new [[https://forum.melonland.net/index.php?action=mguild|guilds]]) 
 +  * Jr. Member - 30 Posts 
 +  * Full Member - 60 Posts 
 +  * Sr. Member - 100 Posts 
 +  * Hero Member - 300 Posts 
 + 
 + 
 +===== Can I change my username? ===== 
 +You can change your display name on your [[https://forum.melonland.net/index.php?action=profile;area=account|Account Settings]] page any time you like! 
 + 
 +Changing your system level username (login user) is possible, but it needs to be done manually by [[https://forum.melonland.net/index.php?action=profile;u=1|contacting melon]]. Before contacting please make of note of these details: 
 + 
 +  - You __must__ delete any banners you have in the [[https://forum.melonland.net/banners.php|Banner Club]] 
 +  - You will lose access to your past [[ftp|Sneeze/FTP files]], if you wish to delete any you must do it first. 
 +  - Please let melon known if you have a [[minecraft|minecraft server]] account, it needs to be ported. 
 +  - Your past Everyone Site edits will still show your old username. 
 +  - Your past wiki edits will still show your old username. 
 +  - 3rd party sites using MelonLand Passports could break or lose your data. 
 +  - There may be other bugs and issues related to login name changes. 
 +  - //Your password will be reset and a new one will be sent by email, please check your e-mail is correct!//
  
-**Have you lost your login details?** 
-If you are locked out of your account send an e-mail to __webmaster@melonking.net__ and your password will be reset in a few hours - at this time the forum automated e-mail recovery system does not work!!! 
  
 ===== More Help Links ===== ===== More Help Links =====


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