Differences

This shows you the differences between two versions of the page.

--- forum_help [2025/01/29 01:56] – [Moderation and Forum Staff] melon
+++ forum_help [2026/06/21 22:07] (current) – [Can I change my username?] melon
@@ Line 8: / Line 8: @@
   * [[forum_css|Profile CSS]] - Help and guides for custom styling your profile!
-===== Have you lost your login details? =====
+Do you have a question about a forum feature? A bug? A feature request? [[https://forum.melonland.net/index.php?board=1.0|Ask it here]]!
-You can use the password reset page on the forum, however, if you have issues please email **webmaster@melonking.net**!
 ===== Why is the forum closed on Mondays? =====
@@ Line 17: / Line 15: @@
 The forum closes at Midnight UTC ([[swatch_time|@000]]) on Monday and opens again 24 hours later at @000 Tuesday!
+The forum [[https://forum.melonland.net/index.php?&action=login|login link]] works on Mondays, so you can still access your account to do non-posting activities, like editing the [[pad|Everyone Website]], your forum profile page, or this wiki.
 ===== Moderation and Forum Staff =====
@@ Line 22: / Line 22: @@
 If you are interested in getting info about staff or moderation on the forum check the links here!
   * [[forum_staff|Forum Staff]] - Who is a moderator on the forum and how are they appointed?
-  * [[https://forum.melonland.net/index.php?topic=839.0|How to report issues?]] - A link to the forums issue reporting guide.
+  * [[https://forum.melonland.net/index.php?topic=839.0|How to report posts?]] - A link to the forums issue reporting guide.
   * [[melonland_privacy_policy|MelonLand Privacy Policy]]
+  * [[:self_help_resources|Mental-Health Resources]] - Information about how to respond mental health crises.
+===== I cant log-in / I need to contact someone! =====
+You can use the password reset page on the forum, however, if you have issues please email **webmaster@melonking.net**!
+If you have a more personal issue you can send a [[https://forum.melonland.net/index.php?action=pm;sa=send;u=1|pm to a staff member]]; if you have a more general issue you can open a discussion on the [[https://forum.melonland.net/index.php?board=1.0|Forum Discussion]] board! There is also an anonymous feedback form here: https://forum.melonland.net/feedback.php
+===== Can I change my username? =====
+You can change your display name on your [[https://forum.melonland.net/index.php?action=profile;area=account|Account Settings]] page any time you like!
+Changing your system level username (login user) is possible, but it needs to be done manually by [[https://forum.melonland.net/index.php?action=profile;u=1|contacting melon]]. Before contacting please make of note of these details:
+  - You __must__ delete any banners you have in the [[https://forum.melonland.net/banners.php|Banner Club]]
+  - You will lose access to your past [[ftp|Sneeze/FTP files]], if you wish to delete any you must do it first.
+  - Please let melon known if you have a [[minecraft|minecraft server]] account, it needs to be ported.
+  - Your past Everyone Site edits will still show your old username.
+  - Your past wiki edits will still show your old username.
+  - 3rd party sites using MelonLand Passports could break or lose your data.
+  - There may be other bugs and issues related to login name changes.
+  - //Your password will be reset and a new one will be sent by email, please check your e-mail is correct!//
+Because of the extra admin work involved, if you are requesting name changes please consider making a [[https://ko-fi.com/melonking|donation to support the forum]].
-If you have a more personal issue you can send a [[https://forum.melonland.net/index.php?action=pm;sa=send;u=1|pm to a staff member]]; if you have a more general issue you can open a discussion on the [[https://forum.melonland.net/index.php?board=1.0|Forum Discussion]] board!
 ===== More Help Links =====